Well, since you have to be at least eighteen (18) years old to access
this site, then you also have to be eighteen (18) years old to place an
order! No exceptions! By entering this site, you agreed to the Terms
which state you must be an adult viewer.
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All online transactions are processed securely through Plug 'n Pay Technologies.
Visa, Mastercard, Discover and American Express cards are accepted through
this service and all information is protected on their Verisign secure
network.
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If you are not comfortable buying online, are having trouble buying online
or do not have a credit card, you may download and print my order
form and mail it in with a money order or cashiers check, or fax
it to (323) 927 1988 with your credit card information completed. All
orders are processed immediately upon receipt. If your credit card is
declined, you will be notified immediately by email.
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Yes! I accept international payments and you can also purchase through
mail order by downloading my printable order form here.
Purchases over $50.00 USD can be paid with Western
Union or Money
Gram as another option; email
me if you prefer to use this form of payment.
Please note that all customers located in Indonesia,
Phillipines, Pakistan, Ukraine, Nigeria or Russia may not be able to place
credit card orders online due to high rates of fraud in those countries.
In those instances, you must pay for your order with Western
Union or Money
Gram. Email
me if you are located in one of the countries listed and I will make
your transaction go as smoothly as possible.
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If you paid for your order online, you will be emailed a confirmation
and the order is sent to me immediately for processing. If you mailed
in an order, processing takes approximately one week more, but I do receive
all orders and personally handle them myself.
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Your credit card or billing statement will reflect the following descriptor
for all store orders placed from this site: 
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The shopping cart is cookie based, so please make sure your browser is
configured to accept cookies in order to add items to your shopping cart.
If you are unable to pay for your purchase with a credit
card, you may download and print my order
form and mail it in with a money order or cashiers check, or fax
it to (323) 927 1988 with your credit card information completed.
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Shipping charges are automatically calculated based on the type and amount
of items you ordered. USPS Priority Mail shipping rates for domestic orders
start at $5.00 and international shipping rates for USPS Global Priority
Mail start at $9.00. International customers are solely responsible for
any tariffs, duty fees or taxes that your country may apply when received.
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Please allow up to two (2) weeks for delivery to ensure proper handling
and an authentic autograph from me. In most cases I send out all orders
within a week of receiving them.
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All domestic orders are sent USPS Priority Mail with Delivery Confirmation;
all international orders are sent via USPS Global Priority Mail.
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First, email
me to make sure your order was not held up to due to backordered items
or payment problems. If I have already sent out your package, then I am
not responsible for lost or stolen mail once delivery has been confirmed
by the USPS.
If you are concerned about mail security or have ordered
a very large amount of items, please contact
me beforehand about sending your order via Registered Mail or purchasing
insurance to make sure your order arrives safely.
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All items will arrive in discreet packaging, either in a USPS envelope
or box, or in a plain manila envelope. Only the return PO Box address
will apear on the outside of your package and there will not be any references
to this site or me.
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Unfortunately, all sales are final and no refunds are given once payment
has been made and an order received. All merchandise is represented as
accurately as possible on my site; if you have any questions about an
item or its contents, please email
me before placing your order.
In the unusual case that a DVD is defective upon
delivery, you must return the item to me for an exchange within fourteen
(14) days of your receipt of the item. Please email
me for a return authorization. You are responsible for all return
shipping charges but will not incur additional shipping fees to receive
the replacement. For your protection, please choose a shipping service
that provides a tracking number, as I cannot be held liable for returns
lost in the mail.
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If there is a photo on the site that you like, but it is not offered for
sale, email
me for availability because I might be able to get a special print
made for you!
Also, make sure you check out my Auctions
from time to time for exclusive collectibles — such as wardrobe
worn in my photo shoots and unique prints — that are offered one
time only!
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"Personalized autograph" means I will put your name on the item
you order, along with a personal message and my signature. "Non-personal
autograph " means only my signature will appear on your item.
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Items that are not autographed personally are marked higher due to their
resale value. If you specify personalization with your name, then I know
it's likely the item will only be for your own collection and not for
resale or auction later.
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Yes, I can sign almost any item you buy from this site. If you have a
special item that you want to send to me for an autograph, email
me for more info.
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Some Yahoo, Hotmail and other email account users have reported finding
my emails in their junk or bulk mail folders. Please check to make sure
my message wasn't automatically deleted by your filtering software, and/or
add my email domain (lindatran.net) to your list of approved senders.
If you cannot find my message or if your bulk mail folder has already
been deleted, please re-send your inquiry, then monitor your inbox and
bulk mail folders for my response.
Please feel free to contact
me by email with your inquiry. I personally handle all customer service
issues myself, and will respond within forty-eight (48) hours of receiving
your message.
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